Job Title: Executive Director
Organization: Temple Emanuel
Location: Andover, Massachusetts
Summary:
Temple Emanuel, the largest Reform Congregation north of Boston and a committed Union for Reform Judaism (URJ) member, is seeking a dynamic and experienced Executive Director. The Executive Director will serve as the chief operating officer of our 375-member congregation. This role encompasses responsibility for Temple Emanuel's administrative, financial, and business operations, maintenance of the facility, membership, and support for clergy, board members, and committee chairs.
The Executive Director position is a full-time, on-site role and reports to the president of the Board of Governors.
Qualifications:
● Bachelor’s degree required; MBA or comparable advanced degree strongly preferred.
● Proven experience managing operations and staff.
● 10+ years of management experience in a corporate or non-profit setting.
● Demonstrated expertise in financial management, budget preparation and management, and reporting.
● Track record of strategic thinking.
● Skilled at juggling multiple priorities and deadlines with optimism, enthusiasm, a sense of calm and control, and rigorous attention to detail – and able to move from dialog to decision-making.
● Excellent oral and written communication skills are essential.
● Strong interpersonal and diplomacy skills to relate effectively with clergy, staff, lay leaders, volunteers, and members.
● Experience in fundraising and donor relations.
● Fluency in standard office software and operating systems, as well as database and website management; knowledge of ShulCloud is a plus.
● Familiarity with or the desire to learn about Jewish rituals, customs, and holidays.
● Flexibility and availability to work evenings and weekends (including Sunday mornings while religious school is in session) to support various temple services, programs, meetings, and events.
Key Responsibilities:
Financial Management:
● Manage the financial operations of the synagogue, including budgeting, forecasting, accounting, and reporting; identify variances and take corrective actions in collaboration with the Finance Committee.
● Provide timely reports and summaries of key performance indicators (KPIs) in advance of all Finance Committee and Board of Governors meetings.
● Monitor financial performance.
● Explore opportunities to diversify revenue streams (e.g., facility rental).
● Manage and monitor the collection of membership dues and campaign pledges.
Facility Management:
● Through supervision of maintenance staff, ensure a safe, clean, well-functioning facility and grounds.
● Implement security measures and emergency response protocols and manage relationships with town officials to safeguard the temple and its members.
● Coordinate maintenance, repairs, and improvements in collaboration with the House Committee.
● Ensure the availability/readiness of the building for all services, programs, and lifecycle events.
● Oversee the application of technology, including computers, office equipment, sound systems, and membership management software.
● Research, assess, and negotiate all vendor services and contracts to meet the needs of the Temple (e.g., utilities, insurance, snow removal, etc.) with the assistance of the House Committee
● Manage the allocation of space within the building for Temple events and those of outside users.
Human Resource Management:
● Recruit, hire, and supervise a talented and diverse team of administrative and maintenance staff
● Manage performance evaluations and staff relations in collaboration with the Personnel Committee. Ensure compliance with applicable employment laws.
● Oversees and submits payroll and maintains accurate payroll records.
● Create an out-of-office coverage plan.
● Implement office policies and procedures.
Members Acquisition and Retention:
● Develop and execute strategies to attract and retain members in collaboration with the Membership Committee.
● Manage the annual membership renewal process and related billing/collection process.
● Serve as initial contact with prospective members, providing information regarding worship, education, and committee opportunities in addition to dues information and other matters of interest.
● Troubleshoot issues and serve as the point of contact for member concerns.
● Complete exit interviews with existing members and share suggestions for improvements with the Board of Governors and clergy.
● Manage, analyze, and report on membership data.
Communications
● Facilitate effective communication among the Board of Governors, committees, clergy, staff, and congregation.
● Manage internal and external communications, including newsletters, website updates, social media, event/program advertising, press releases, and notices to the Board of Governors.
● Manage the temple calendar and conduct the annual calendar meeting
● Manage roles and responsibilities with staff and lay leadership.
Leadership and Governance:
● Gather and publish agenda and committee reports in advance of Board of Governors meetings; distribute minutes following Board meetings
● Attend all Board of Governors and relevant committee meetings
● Interface with the Board of Governors and committees for information, resources, support, and implementation of policies and practices.
● Brief clergy and Board on all operational matters.
● Collaborate with lay leadership to prepare financial and operational updates for the annual June congregational meeting.
● Maintain confidentiality and sensitivity in handling temple matters.
● Maintain professional membership in NATA
Holiday, Program, and Special Event Management:
● Collaborate with clergy and committee chairs to plan, implement, and evaluate programs and initiatives.
● Oversee all administrative elements of High Holy Day planning, including mailings, website content, ticket distribution and requests, technology preparations, building preparedness, parking lot attendants, office coverage, and security; maintain a presence during services to troubleshoot issues and concerns as needed.
Development and Fundraising:
● Collaborate with and serve as a support resource to the Development Committee in executing fundraising campaigns and donor recognition events.
● Manage the donor acknowledgment process, including thank you notes and the monthly donor recognition publication.
● Help identify and steward donors.
● Ensure the website includes current giving opportunities, and all related online giving forms are up-to-date and functioning.
● Identify and cultivate strategic partnerships/sponsorships to generate additional income for the temple.
● Identify and apply for grants aligned with Temple priorities.
Salary and Benefits:
Salary commensurate with experience.
Health insurance stipend.
Paid vacation.
Sick time.
Professional development.
NATA Membership.
Application Instructions:
Please submit your resume and a cover letter explaining your qualifications and interest in the Executive Director position at Temple Emanuel to EDsearch@templeemanuel.net.
Temple Emanuel is an equal opportunity employer and welcomes candidates of all backgrounds and experiences to apply.