The Jewish Cemetery Association of Massachusetts is a growing non-profit, located in Needham, Massachusetts and is dedicated to the restoration and preservation of historic properties, cemetery maintenance, burial services and community education. With 120 cemetery properties and counting under its ownership, JCAM is recognized both nationally and locally for its industry leadership and high standard service in the community.

JCAM is seeking an experienced, multi-talented individual to fill the position of Office Administrator. This position requires knowledge and experience in general office administration as well as the ability to handle the varied supervisory functions of our cemeteries

The position requires a results driven individual who can meet deadlines and can work efficiently in multiple processes and maintain a professional demeanor and composure in all situations. The successful candidate will need to be highly organized, self-motivated, and able to prioritize tasks effectively.

Due to the nature of this nuanced business, it is imperative that a demeanor of confidence, flexibility and caring is needed when dealing with the general public, cemetery caretakers, contractors, funeral directors and grieving families. This position will report to the Executive Director.

Duties/Responsibilities

Ability to manage and handle the general public in a professional manner
Works with funeral directors and shares incoming burial intakes when needed
Assists in preparing yearly vendor/contractor agreements
Performs or facilitates maintenance of office equipment when needed
Oversees day to day operations with vendors/contractors
Ability to handle and follow through to completion outside family concerns/requests
Knowledge of various departmental operations
Must have experience in Microsoft Office software (including Excel spreadsheets)
Performs other related duties as assigned by the Executive Director
Ability to interface with cemetery caretakers/workers, funeral directors, contractors, vendors and office staff
Must have own vehicle

Required Skills/Abilities

Extensive knowledge of office management/administrative procedures
Excellent verbal and written communication skills
Excellent interpersonal and client relations skills
Excellent organizational skills and attention to detail
Excellent time management skills with proven ability to meet deadlines
Proficient with Microsoft Office Suite, related software, Constant Contact, Excel

Education and Experience

Associates degree or higher in business, administration and/or related field preferred
At least 5+ years of administrative experience required

Benefits Offered

Salary commensurate with experience
Paid Vacation and Comp Time Earned
Paid Sick Time
401K Match
Health/Dental Coverage
Paid Holidays

Please submit cover letter and resume to: jcam-office@jcam.org