Full Time

Operations Manager

Keshet 284 Amory St., Ste. 4, Boston

Operations Manager

Summary:

Put yourself at the intersection of LGBTQ rights, Jewish identity and the broader movement for social justice in American society. Keshet seeks a dynamic and experienced professional to join a phenomenal team.

The Operations Manager ensures the smooth, appropriate, and cost-effective running of Keshet’s administrative, technology, software and other key business systems. The Operations Manager sits at the intersection of all functional areas of the organization and plays a key role in ensuring that staff have the resources and support to do their jobs effectively.

They are responsible for the day-to-day operations of the Boston office; supporting the administrative needs for offices in New York, Chicago and San Francisco and the office needs of remote employees. In Boston, they manage the physical space, welcome guests, answer the phones, maintain inventory and manage utilities among other duties.

The Operations Manager provides hands on support across departments by handling day-to-day tasks including data entry and cleanup, processing invoices and thank you notes for donors, and ordering and preparing program materials for our Education and Training, Youth and Community Mobilization teams, etc.

A successful candidate will be as comfortable owning projects from start to finish as they are rolling up their sleeves to get daily tasks done.

The Operations Manager reports to and provides support for the Chief Financial Officer and works with Keshet staff across the country. This position is based in Boston.

 

 

About Keshet:

Keshet works for the full equality of all LGBTQ Jews and our families in Jewish life. We turn values at the heart of Judaism—equality, inclusion, and human dignity—into action in Jewish communities because when we stand by and allow LGBTQ Jews to be excluded, we hold all of Jewish life back from reaching its full potential. We equip Jewish organizations with the tools to build LGBTQ-affirming communities, create spaces for queer Jewish teens to feel valued as queer and Jewish, and mobilize the Jewish community to fight for LGBTQ justice nationwide.

As an organization that teaches the importance of proactive LGBTQ inclusive messages and actions, Keshet recognizes the similar need to make our commitment to racial equity and justice clear and explicit. We commit to embed a racial equity and justice lens into Keshet’s leadership and staff structure, political analysis, organizational policies, communications, and program content.

Keshet’s national office is in Boston with offices in San Francisco, Chicago and New York, as well.

 

 

Responsibilities:

Office Management

-Acts as the first point of contact, including answering phone and greeting visitors
-Ensures that the Boston office is well maintained, organized and has sufficient inventory of administrative and program supplies
-Functions as the contact for all facilities issues in Boston
-Processes bills and oversees mail and shipping tasks including the postage system, bulk mail handling, UPS account, etc.

Systems and IT Management

-Liaises with Managed Service Provider (computer/software tech support)
-Provides ongoing staff trainings for software, systems and cyber-security best practices
-Partners with our Managed Service Provider to maintain Keshet’s annual PCI compliance certification, monitor Keshet’s overall cybersecurity, and coordinate regular staff education
-Proactively identifies and strategizes business process improvements
-Owns and acts as user administrator for office and online systems
-Works with hiring managers to post job openings and to facilitate applicant processing and communication
-Project manages onboarding for new staff and coordinates off-boarding for exiting employees

Administration

-Provides administrative support to CFO, senior staff and other departments as needed
-Schedules and organizes meetings and video or teleconferences, as requested
-Works with the Data Team to ensure data quality in Keshet’s cross-organizational CRM
-Prepares electronic bank deposits
-Prepares gifts acknowledgements and donor and vendor invoices

 

Qualifications:

-Self-motivated and able to solve problems creatively and effectively
-Ability and enthusiasm to work in a fast-paced, high energy, ever-changing, and creative environment effectively and efficiently
-Extremely detail-oriented with superb organizational and time management skills
-Strong computer skills (Google Drive and GSuite, Microsoft Office Suite, etc.)
-High comfort level with technology and ability to learn unfamiliar software thoroughly
-Familiarity with Salesforce or other constituent relationship management (CRM) software a plus
-Excellent analytical, planning and project management skills
-Ease working with colleagues in multiple geographic locations and using technology to facilitate daily work and collaborative projects
-Outstanding verbal and written communication skills and ability to communicate effectively with a variety of audiences
-Excellent interpersonal skills
-Ability to prioritize multiple competing projects while adhering to deadlines
-Commitment to bring a racial justice and gender equity lens to work products as well as to staff culture
-Passionate commitment to Keshet’s mission of advancing LGBTQ equality in Jewish life.

Compensation:

Salary range is $45,000-$55,000/year, commensurate with experience.

Keshet offers a competitive benefits package, and a fast paced, purpose-driven, and fun work environment.

 

To apply:

Please send resume and a thoughtful cover letter via email to OperationsJobs@keshetonline.org and include “Operations Manager” in subject line.

Frequently cited statistics show that women, trans, and non-binary people, as well as other structurally marginalized groups apply to jobs only if they meet 100% of the qualifications. Keshet encourages you to break that statistic and to apply. No one ever meets 100% of the qualifications. We look forward to your application.

Applications will be accepted on a rolling basis until we find the right candidate for the position.

 

Keshet Equal Employment Opportunity:

Keshet is dedicated to building a culturally diverse and pluralistic staff. Keshet provides equal opportunity to all people regardless of race, color, national or ethnic origin, religion, age, sex, gender, sexual orientation, gender identity and expression, marital status, veteran status, disability, or any other proscribed category set forth in federal or state regulations. This policy applies to all employees and candidates for employment.