Seasonal

Wait Staff

2Life Communities 49 Edmands Road, Framingham MA

Position Title: Wait Staff

Reports To: Dining Room Supervisor

Campus: Shillman House, Framingham

Compensation: nonexempt, $13.50/hour

 

 

BACKGROUND

2Life Communities provides superior housing to older adults of all backgrounds who can thrive independently within a supportive environment. We are a mission driven organization with a vision whereby all older adults have the opportunity to age in community – to live a full life of connection and purpose in a dynamic and supportive environment. We are continually evolving support services to meet the needs of our diverse resident as they age; we partner with health care providers to identify innovative ways to support residents’ overall health and well-being; and we engage with the broader community through our Village Center program. We have five campuses in metropolitan Boston and plans for additional housing for older adults in the near future.

GENERAL SUMMARY

Wait Staff are responsible for carrying out duties to greet, wait on table, and bus tables for independent elder residents and their families or guests.

ESSENTIAL JOB FUNCTIONS*

Arrives at work in advance of the start of assigned work shift in order to be in Wait Staff uniform and washed up in advance of the start of shift and in proper PPE per 2Life's COVID-19 Staff Protocols
Completes all side work assignments and is prepared for shift
Uses Point of Sale System (POS) properly and requests additional training if needed
Serves meals in a friendly and professional manner
Follows procedures to assure that dining room(s) and service stations are maintained sanitary at all times
Understands daily menu through active participation in the pre-meal meeting
Effectively communicates information to residents and other customers regarding flavor, availability, presentation and preparation of meals
Concerns his/herself with the safety of all diners in order to minimize the potential for fire and accidents
Ensures that customers and families receive the highest quality of service in a caring and compassionate atmosphere which recognizes the individuals’ needs and rights
PREPARATION, KNOWLEDGE, SKILLS & ABILITIES

A minimum of 1 year serving experience
Must be a minimum of 16 years old
Must be able to work a flexible schedule including nights, weekends and holidays
Must be dependable, and have a warm and caring attitude towards older adults
Must be willing to work cooperatively and collaboratively as a member of a team
Basic ability to problem solve, accept direction and utilize supervision to enhance work performance
Must be able to relate and work well with older adults
Must adhere to 2Life's COVID-19 Staff Protocols
Must be aware of and compliant with the OSHA and HACCP guidelines
WORKING CONDITIONS/PHYSICAL DEMANDS

Must be physically able to twist, stoop, bend, kneel, squat, climb stairs, lift and carry equipment and supplies to a minimum of shoulder height weighing up to 30 lbs
Must have physical stamina to complete job related tasks
2Life Communities is an Equal Opportunity Employer. We are committed to inclusive excellence and strives to create the finest affordable housing in the world through the collaboration of diverse, talented individuals. We encourage women, people of color, and applicants from the LGBTQIA+ community to apply.

The above statements are intended to describe the general nature and level of work being performed by people assigned to do this job. The above is not intended to be an exhaustive list of all responsibilities and duties required.

*External and internal applicants, as well as position incumbents who become disabled as defined under the Americans with Disabilities Act must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case by case basis.

Qualifications: 0-2 years of experience.